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MG&E offers special billing services to make our customers’ lives a little easier.
Direct Payment
If you want to simplify bill paying,
Direct Payment makes it possible to pay your monthly gas and electric bill without the bother of writing a check, mailing an envelope or dropping by our office. Just sign up, and your bill will be automatically deducted from your bank account or charged to your MasterCard or Visa. Save time and stamps, and never miss your prompt payment discount!
Easy Budget Payment Plan
If you want to level gas and electric costs, our Easy Budget Payment Plan may be able to help. Based on your past energy use, the Plan spreads utility costs evenly over a 10-month period from September to June. Any balance or credit is then addressed in July and August. To be eligible, your account must be current, have a one-year history, and you must agree to make monthly payments on or before the normal discount date. Application forms must be returned by August 1 each year.
Third Party Payment
If you want bills sent to someone else to help you keep track of them, you can ask us to send your bill to a third party. Or if you are concerned about a relative or friend, you can be designated a third party to receive their bills. The third party is not responsible
for the bill, but can help make sure each payment is applied to the account correctly and on time.
Landlord Read and Leave
If you are a landlord whose tenant is moving out, MG&E will change the customer of record from the tenant to the landlord, and continue to bill gas and/or electric service in the landlord’s name until a new tenant signs for service. In the absence of a named landlord, we will use the Town Assessor information to list the owner as the customer of record. If the landlord wants service shut off after a tenant leaves, then the landlord must come to our office and sign a form requesting the shut-off.
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